Employee Assistance Programme

Our Commitment to Employee Wellbeing

Working in health and social care can be both rewarding and challenging.  That’s why our EAP provides confidential, practical and emotional support to every member of the PE Global Care Connect team, whether you need help managing stress, balancing life and work, or navigating personal challenges.

Our programme is built around three key principles:

• Proactive Support: Helping employees maintain wellbeing before challenges escalate.
• Confidentiality: Every conversation is private, safe, and handled with respect.
• Accessibility: Support that’s available when and where you need it.

What’s included in the programme

Our EAP provides a wide range of wellbeing services and resources:

1. Confidential Counselling and Emotional Support

• Access to 24/7 confidential counselling via phone, video, or face-to-face sessions.
• Support for issues such as:
  • Stress, anxiety, or burnout
  • Grief and loss
  • Relationship or family difficulties
  • Workplace challenges and conflict

2. Health and Wellness Resources

• Access to wellbeing webinars, online workshops, and mindfulness sessions
• Guidance on nutrition, sleep, and healthy lifestyle habits
• Fitness and mental health challenges to encourage proactive self-care

3. Financial and Legal Advice

• Professional guidance on managing finances, budgeting, and debt, as well as access to legal advice on personal matters (housing, employment, or family).

4. Manager Support & Training

• Managers receive resources and guidance to help identify early signs of stress or burnout within their teams and to confidently signpost employees to appropriate support.

5. Crisis Intervention

• Immediate assistance for critical incidents or traumatic events, ensuring that staff receive compassionate, professional care when it’s needed most.

Our Wellness Culture

Our EAP forms part of our wider Wellness and Inclusion Strategy, which promotes:

• Work–life balance through flexible scheduling and open communication
• Recognition and reward for outstanding commitment and compassion
• Peer support networks to foster community and connection
• Training and upskilling that encourage personal growth and professional confidence

We view wellness not as a “perk” — but as a core component of our culture and an investment in our people.

The Results

By prioritising employee wellbeing, we create:

• Higher engagement and job satisfaction
• Reduced absenteeism and staff turnover
• Stronger relationships between colleagues and managers
• A culture of empathy, respect, and resilience

When our people feel valued and supported, the quality of care we deliver to our clients reflects that same energy and compassion.

Together, We Thrive

The PE Global Care Connect EAP is here to help every member of our team live well, feel well, and work well — every day.

Because caring for others starts with caring for ourselves.